Portrait Day, Ordering and Delivery
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We supply color brochures with payment envelopes at least
two weeks prior to protrait day. Based on your enrollment, we provide 10% overage
and bring an additional 10% overage with us as back up. Picture day posters and
reminder slips are also sent with this delivery. |
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For parent convenience, we accept payments by cash, check,
Visa, Mastercard or American Express.
On portrait day we recomend one camera team for each
250-300 students for elementary or K-8 schools. For high schools and middle schools
9-12 and 7-8 we send one camera team for each 300-350 students. Our camera teams
consist of a photographer and a parent helper. One clerk is also sent from our staff
in order to properly orchestrate the procedure . Parent envelopes are reviewed and
bar-coded for proper and accurate identification.
That barcode refers to the information we receive from your school 3-5 days in advance
of the shoot including last name, first name, grade, teacher name and ID number.
As each student is photographed, their data is immediately matched to their image
resulting in maximum accuracy. |
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Pictures are delivered to your
school in three weeks or less. They are sorted to your preference for easy distribution.
Each portrait order is attractively packaged and clearly identified with a custom
label displaying the student's photo, name, grade, homeroom, reference number and
package description. |
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We track the packaging of each envelope with the reference number to ensure to
presence of each order placed prior to delivering to your school. This process eliminates missing packages
and serves to verify that the pictures delivered to the students are exactly what
was ordered.
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A reorder form
is generateed for every student whether or not they order a package on portrait
day. This form is accompanied by our complimentary child safety program twin pack
of Click-and-Safe ID cards. Each
delivery envelope also contains a reorder from and provides the parents with our
contact information again. All questions from parents are recommended to contact
us directly and NOT the school office.
Late orders are flexible
with Burgad Imaging Inc. For orders placed after delivery dates,
parents are required
to utilize our secure web
server and have the finished product delivered to their home.
Since we provide such fast service to all web orders, parents will often receive
their portrait in the mail sooner than the normal delivery to the school in three
weeks.
This convenient automated process virturally eliminates the need for school involvement
beyond the delivery dates of fall portraits.
Retakes are
no Hassle, simply return the photo package on retake day and your portrait will be retaken for
free on. There are only a small percentage of parents that take
advantage of this policy since we take great pride in the products we produce. If
a parent is still dissatisfied with their portrait, they may return it to us and receive
a full refund. |
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